A Study of Perspective of Students on Virtual Learning in Hospitality Sector
Web-based learning is also referred to as virtual learning, online learning or e-Learning. It basically comprises learning through the courses which are offered online on internet. Just like physical classes, it is possible for students to interact with the teachers through live instructional sessions, video-conferencing and live chat during online classes. Many universities offer online courses and the major benefit of such learning is the students need not be physically present at the college, institute or in university campus to attend the classes. On the contrary, in traditional learning, the students are required to be present on campus and attend classes and other instructional sessions. Online learning provides convenience to students of getting the knowledge through web based courses across the globe.
The institutes providing higher education and especially the hospitality institutes have a major responsibility of training the students for service industry. Also, the increasing competition within the country and on international level has laid a great responsibility on the institutes to provide quality education to the students.The education sector is also experiencing globalization. The domestic universities and institutes are tying up with foreign universities to offer global platform for education I hospitality education. The hospitality education sector is offering various courses in collaboration with foreign universities ranging from certificate courses to post-graduate courses.
The objective of the research paper is to identify the perception of students pursuing Hospitality management courses about virtual learning. A questionnaire was designed to collect responses from the students. An online survey was carried out to collect data. 110 students pursuing hotel management course (three year and four year degree course) responded to the survey.
The students feel that the online teaching is not very effective and suitable for technical and professional course like hotel management. The students agree to the fact that there are few advantages of virtual teaching as flexibility of attending classes, availability of notes and other reference material throughout the session and more interesting due to the use of audio-visual aids during teaching.
At the same time, there are some difficulties faced by students like internet connectivity issues, online courses being costlier than conventional courses.
It can be concluded that the virtual teaching-learning has some advantages as well as disadvantages. But with the courses which are more practical oriented, students feel the need to have the conventional method of teaching. Also, the students feel the necessity of face to face interaction in the teaching-learning process.